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GDT Insight frequently asked questions

1. What is GDT Insight?
2. If I buy the subscription at the end of the month when does the subscription start?
3. How is the Demand Supply Ratio calculated?
4. When do Trading Events take place?
5. Who are the sellers?
6. Who are the bidders?
7. Can I have more than one subscription for our company?
8. As a subscriber, am I allowed to reproduce and share data from within my Insight package?
9. Can I get an automated feed into my system?
10. What products are offered with each product group?
11. Can I view the data provided via GDT Insights for a live Trading Event before I buy?
12. How long does it take to activate my subscription?
13. How do I renew my subscription?
14. What browsers do you support?
15. What type of support is available?
16. How do I cancel my subscription?
17. Can I watch GDT Insight on any device?
18. How can I see the round by round data for a historic event?
19. Can I replay an event?
20. Do GDT participants have access to more information than available through GDT Insight?
21. Why is there a delay in publishing the Market Pack following the end of the Trading Event?
22. Can I see the number of bidders and sold quantity by country? E.g. China?
23. What is the additional authorization charge on my credit card?

1. What is GDT Insight?

A subscription service that gives you access to up-to-date round by round data and historical results from GDT Events.

2. If I buy the subscription at the end of the month when does the subscription start?

At the date that you subscribe to GDT Insight, you can view data from previous Trading Events with immediate effect.

3. How is the Demand Supply Ratio calculated?

The Demand/Supply Ratio is the ratio of total accepted MT bid, divided by the total supply offered by sellers, rounded to the nearest 0.5. Further details are available in GDT Trading Event Rules C5.16.

4. When do Trading Events take place?

Twice monthly. Please see our calendar for future Trading Events.

5. Who are the sellers?

GDT sellers represent North America, Europe, India and Oceania regions. For details of our current sellers and their product information, please see our seller’s pages.

6. Who are the bidders?

Hundreds of bidders are registered with us to buy dairy products at our auctions. Between them, they represent more than 80 countries.

7. Can I have more than one subscription for our company?

No, GDT Insight provides one subscription per user. In accordance with the GDT Insight Terms and Conditions, each subscriber is responsible for keeping their login information secure and cannot share their login credentials. If your company requires multiple users, then each user will need a unique subscription.

8. As a subscriber, am I allowed to reproduce and share data from within my Insight package?

Users can share limited data from their GDT Insight subscription within their organisation, either by summarising the data or sharing small excerpts.  Users cannot share the full set of data or their log in credentials internally, nor can they share any data to persons outside their organisation.  Please read the GDT Insight Terms and Conditions, which explains in detail the conditions by which subscribers may use and reproduce the data.

9. Can I get an automated feed into my system?

GDT does not currently offer an automated feed through an API for results.

10. What products are offered with each product group?

There are many different products under each product group.  Detailed product information is available on the seller’s pages.

11. Can I view the data provided via GDT Insights for a live Trading Event before I buy?

Yes. Please see our demonstration video hereThe video is an example only to show what subscribers will see during a Trading Event. Auction outcomes from actual Trading Events may differ from this.

12. How long does it take to activate my subscription?

Activating your subscription should only take minutes, from which point you will able to see historical data from previous Trading Events and access to new data by the next Trading Event. 

13. How do I renew my subscription?

The subscription rolls over automatically unless you cancel your subscription. Annual subscriptions will receive a reminder notification.

14. What browsers do you support?

The supported browsers are Chrome, Firefox and Internet Explorer 11. Check your system capability by clicking here.

15. What type of support is available?

For support please email us at insight@globaldairytrade.info . Or view the self-help information here

16. How do I cancel my subscription?

Log into MyGDT and select the Subscription option in the drop down menu under your name. This will then take you to the screen where you can cancel your subscription.

17. Can I watch GDT Insight on any device?

GDT Insight is compatible with desktop, Apple or Android devices. 

18. How can I see the round by round data for a historic event?

This information is available in the GDT Insight summary of results page. Data is available for Trading Events from TE158, 17 February 2016 

19. Can I replay an event?

You can see the round by round information by clicking the historical event round information tab.

20. Do GDT participants have access to more information than available through GDT Insight?

GDT Insight generally provides either the same data or an aggregated equivalent of data that is available to GDT participants. The round by round demand/supply ratios are the same for both GDT Insight and GDT participants. Round by round announced prices provided in GDT Insight are product group/contract period averages whereas bidders view the announced price for each individual offering.

GDT Insight provides additional post event information on sold quantities and regional distributions which GDT participants can only access through the subscription service. The only area where GDT participants have access to additional information is in the pre-event data on each seller’s starting prices, offer quantities and forecasts. Anti-trust laws limit the ability for certain pre-event and other data to be shared with non-GDT participants. 

21. Why is there a delay in publishing the Market Pack following the end of the Trading Event?

The Trading Manager performs a number of checks to confirm the results are valid and final. Both the free public results and the Market Pack are published immediately after these checks have been completed.

22. Can I see the number of bidders and sold quantity by country? E.g. China?

All data packs provide the number of winning bidders and total quantity purchased by region. The seven regions cover North America, Europe, North Asia (including China), Africa, South and Central America, Middle East and South East Asian/Oceania.

23. What is the additional authorization charge on my credit card?

This US$1 charge is a nominal fee required by the bank for internal pre-authorization processing.  You are not charged this fee, but it will appear on your credit card statement as a payment and will automatically be removed.  Your overall balance will not include this US$1 fee.  

If within 7 days this authorization has not been cleared, please contact your bank.