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Help for bidders

Multi-factor Authentication (MFA)

Contact GDT at any time

Please email help@globaldairytrade.info for assistance.

Call for immediate bidding assistance 

If you need assistance logging into the Auction Website or placing bids during a Trading Event, you can call the telephone helpdesk, available two hours before the start of each Trading Event.

You call collect +1.617.425.3088, or use one of the following toll-free numbers below:

Learn more about how the auction works

GDT provides a range of instructional videos and user guides to help you understand how a Trading Event works.  Videos and user guides cover the following topics:

  • How to get bid limits and eligibility from sellers
  • How to prepare for a Trading Event
  • How to navigate the Auction Website
  • How to place manual and auto-bids
  • Understanding rollbacks
  • How to set user preferences

All registered bidders can access this material by logging into MyGDT